RBC is considering blocking Meta's (META) Muse from accessing customer information

RBC is considering blocking Meta's (META) Muse from accessing customer information.

A deposit-taking bank gating a platform's AI assistant off customer data sits in a familiar lineage of fights over account access: screen-scraping disputes, open banking negotiations, and earlier standoffs between financial institutions and aggregators or Big Tech over who controls the customer relationship. In past episodes of this kind the bank's leverage has rested on security and consent framing, and the disputes have tended to resolve either through a formal data-sharing agreement on negotiated terms or through regulatory intervention once the access question becomes systemic. The actors' prior form matters here: large banks have historically moved first with unilateral blocks and used them as a negotiating position rather than a permanent exclusion, while platforms have typically responded by routing around the block or seeking a commercial settlement. The distinction worth drawing is whether this is a single bilateral spat or the first mover in an industry-wide posture, since one bank blocking is noise, while coordinated bank action against AI agents scraping account data would signal a sector-level line being drawn. Worth watching is whether peer banks follow, whether the platform discloses any revenue or product dependency on that access, and whether regulators on either side of the border treat it as a competition or data-portability question. As a single-headline event it is a positioning signal rather than a settled outcome.