OpenAI signs deal to integrate platforms into ServiceNow (NOW), WSJ reports

OpenAI's partnership with ServiceNow signifies a strategic alignment that could bolster ServiceNow’s competitive position in the enterprise software space by integrating advanced AI capabilities.

Newsquawk StaffPublished 20 Jan 2026, 13:05 UTCOn the live feed at 12:45 UTC — 7 more headlines followed before this page went public

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OpenAI signs deal to integrate platforms into ServiceNow (NOW), WSJ reports

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The deal depends on customers using OpenAI’s models within ServiceNow, and also includes a revenue commitment from ServiceNow to OpenAI. More specific terms weren’t disclosed.

Context

While the specifics of the revenue commitment remain undisclosed, this move could enhance both firms' offerings and may trigger positive sentiment in their respective stock prices, particularly impacting tech-focused indices like the S&P and NASDAQ.

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