EU Commission has notified Meta (META) of possible interim measures to reverse exclusion of third-party AI assistants from WhatsApp
Importance
Level 1
- "The Commission therefore intends to impose interim measures to prevent this policy change from causing serious and irreparable harm on the market, subject to Meta's reply and rights of defence."
The Commission preliminarily concludes that:
- Meta is likely to be dominant in the European Economic Area ('EEA') market for consumer communication applications, notably through WhatsApp.
- Meta is likely to be abusing this dominant position by refusing access to WhatsApp to other businesses, including third-party AI assistants. At this stage, the Commission considers that WhatsApp is an important entry point to enable general-purpose AI assistants reach consumers.
- There is an urgent need for protective measures due to the risk of serious and irreparable damage to competition. Meta's conduct risks raising barriers to entry and expansion, and irreparably marginalising smaller competitors on the market for general-purpose AI assistants.
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